My Lousy Life and Other Rantings

So here I am at work havin a shit ton day. Now just to fill you in, I work for a cellular company as a customer service representative. Now most days I enjoy my job, but lately it seems to be a drag. Customers have been real bitches and assholes lately. They act like it is their right to get something, or in most cases everything, free. And they love to yell at me for the littlest thing.
I am currently doing the greeting shift. What is greeting you ask? Ever walked into Wal-Mart and have a geriatric say "welcome to Wal-Mart!" Well that is what I am doing for my company right now. Every single customer immediately hates me. Why? Cause I ask them in nice terms, "what the hell do you want now?" And then let the bitching begin. So on this particular occasion a lady walks in and I ask her the famous question and she takes a deep breath and begins yelling at me about how her husband hates his phone and wants a different one. So then I politely ask her if she brought the box and cables that came with the phone in with her to exchange the phone. (Here comes the funny part). She gives me a look of pure shit and says, "they didn't tell me that I would need it when I called customer support. You all are fu*king assholes I swear!". So you can see my temptation from my next comment. I sweetly ask her, "Miss what store have you ever been able to return an item without the box and original receipt?" Now get this..she doesn't get mad or angry..she laughs. She tells me while laughing and walking out the door that she will be back with the box.
I just don't get people anymore. Maybe I need to get out of retail aspect of the job force. But what jobs are out there now? Now don't get me wrong, I love the company I work for and I cannot see myself leaving anytime soon, but I would love to go back to college and finish my degree for education.
Another thing that just pisses me off about my job is that just today they changed my scheduled hours. My schedule used to be 10-7 everyday and now they moved it to 11-8. Now you are probably thinking, "it's just an hour difference. " But most days I drive an hour to work, so that means I am working the whole freakin day. Just pisses me off.
Of course with working retail, I work retail hours, and that just blows. Don't even talk to me around Christmas time. That is my dreaded holiday.
But what is a girl to do? I am just gonna suck it up, pull up my big girl panties and do it. I am gonna be like the Nike slogan "Just do it". And hopefully a great job opportunity will present itself. Or I will win the lottery. Yeah right, in my dreams.
Sent from my Verizon Wireless BlackBerry